Virtual Mail Policy
Last Updated: July 1, 2026
This Virtual Mail Membership Policy outlines the terms, conditions, and procedures for all Virtual Mail services provided by NuvoDesk Coworking.
By subscribing to any Virtual Mail plan, members agree to comply with this policy and any applicable terms outlined in related documents.
Membership Options
NuvoDesk offers three Virtual Mail plans designed to suit the unique needs of businesses.
Explore and select the plan that works best for you today at nuvodesk.com.
Plan Overview
| Plan | Price | Mail Handling |
|---|---|---|
| Virtual Business Starter | $29.99/month | 50 items/month |
| Virtual Business Plus | $59.99/month | 100 items/month |
| Virtual Business Premium | $129.99/month | 1000 items/month |
All memberships provide up to 20% Discount on Booked Resources such as Conference Room, Media Production Room, Podcast Room, and Day Passes.
Mail and Package Handling
Mail Handling
NuvoDesk will accept mail and small packages within the limits of the member’s plan.
Mail will only be released to the individual or business listed on the account in accordance with USPS Form 1583.
A valid government-issued photo ID must be presented when picking up mail.
Additional Recipients
Members may add authorized recipients to their virtual mail account for $10 per recipient per month.
All additional recipients must be listed on the member’s USPS Form 1583 and provide valid government-issued identification before mail can be released to them.
Additional Mail Handling Services
Each Virtual Mail plan includes a monthly allowance for mail scanning and shredding. Once the included monthly allowance has been exceeded, the following universal fees apply to all Virtual Mail plans:
- Mail Scanning: $0.50 per scanned item
- Mail Shredding: $0.50 per shredded item
- Mail Forwarding: $5.00 handling fee per shipment, plus applicable postage
Unused monthly allowances do not roll over to future billing periods.
Unclaimed Mail
Mail not picked up within 60 days will be processed as follows:
- Automatically forwarded to the member’s forwarding address on file, with the standard $5.00 forwarding handling fee plus applicable postage, or
- Returned to sender if no forwarding address is on file.
NuvoDesk reserves the right to return mail to the sender or dispose of unclaimed items as permitted by applicable laws and USPS regulations.
Mail Forwarding & Address Requirements
Address Changes
- Address changes must be submitted at least one week before the next forwarding request.
- Changes should be sent via email to office@nuvodesk.com