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NuvoDesk is seeking a full time Receptionist to be an integral part of NuvoDesk Team!

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence, redirecting phone calls, upkeep of café and light cleaning duties.

Position: Receptionist

Reports to: Vice President & Community Manager

Hours: Full Time, Monday – Friday

Responsibilities include:

  • Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
  • Answering screening and forwarding incoming phone calls
  • Receiving and sorting daily mail/deliveries
  • Greet and welcome guests as soon as they arrive at the office
  • Direct visitors to the appropriate person and office
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Provide basic and accurate information in-person and via phone/email
  • Maintain office security by following safety procedures and controlling access via the reception desk Update calendars and schedule meetings
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Requirements:

  • High school degree; additional certification in Office Management is a plus
  • Proven work experience as a Receptionist, Front Office Representative or similar role
  • Proficiency in Microsoft Office Suite Accountable, adaptable, and ambitious
  • Strong verbal and communication skills
  • Self-starter who has the ability to work independently
  • Exceptional organizational and multitasking skills
  • Ability to connect well with people; warm and approachable
  • Team player, reliable, inquisitive, patient
  • Passion for delighting customers
  • Professional demeanor
  • Enjoys continuous change and improvement
  • Excellent mentoring, coaching, and people management skills
  • Hands-on experience with office equipment (e.g. fax machines and printers)
  • Ability to be resourceful and proactive when issues arise
  • High hustle quotient: willing to get your hands dirty as necessary to move fast and get things done

Submit a cover letter and resume to: Nicole Wegienka Vice President & Community Manager nicole@nuvodesk.com

Put “YOUR NAME, Applicant for Receptionist” in the subject line.

NuvoDesk is seeking a full time Leasing Agent / Sales Associate to be an integral part of getting our sales and marketing efforts off the ground. Prior to the opening of the location, you’ll work closely with the Community Manager to lead tours through the build-out, network with key community stakeholders, and spearhead local marketing efforts and events.

We’re looking for a self-starter who will be responsible for maximizing our occupancy through sales techniques and outstanding customer service, maintaining an extraordinary sense of community, help run the day-to-day operations of the space, developing creative local marketing strategies, and help planning engaging member events.

Position: Leasing Agent / Sales Associate

Reports to: Vice President & Community Manager

Hours: Full Time Hourly, Monday – Friday, some evenings, and weekends required.

 

Responsibilities include:

Sales

  • Devise and execute local marketing strategies to generate leads
  • Conduct sales tours to execute on sales strategy and maintain high occupancy in collaboration with the community manager
  • Identify the needs of prospective and existing members and recommend tailored solutions responsive to their needs
  • Research prospective members in your tour pipeline and develop tailored sales pitches to meet their needs, ensuring all follow-up and closing requirements are addressed
  • Connect with local organizations and attend networking events to promote NuvoDesk and identify potential members
  • Prepare daily and weekly overviews of prospective members and report sales to Community Manager.
  • Maintains sales by keeping current with building occupancies, changing trends, economic indicators, and competitors.
  • Outside the box thinking to develop new and unique sales tactics

 

Hospitality

  • Creating a warm and welcoming environment
  • Managing community initiatives designed to develop member relationships
  • Plan and supervise educational, professional and personal development events based on members’ needs and requests
  • Develop relationships with members and proactively gather information on their needs to identify member services that could help them achieve their goals
  • Identify and execute opportunities to connect members with each other
  • Educate members on policies and procedures and encourage usage of website and member portal.
  • Resolve member issues with professionalism and patience

Operations

  • Inputting and maintaining accurate data across various platforms
  • Support the community manager in making strategic decisions regarding the operational and financial performance of the location

Requirements:

  • 3 – 7 years of work experience in outside sales, hospitality, customer service, or business operations
  • Successful previous experience in sales consistently meeting or exceeding targets
  • Accountable, adaptable, and ambitious
  • Strong verbal and communication skills
  • Self-starter who has the ability to work independently
  • Exceptional organizational and multitasking skills
  • Ability to connect well with people; warm and approachable
  • Team player, reliable, inquisitive, patient
  • Passion for delighting customers
  • Professional demeanor
  • Enjoys continuous change and improvement
  • High hustle quotient: willing to get your hands dirty as necessary to move fast and get things done
  • Excellent mentoring, coaching, and people management skills

We’re looking for entrepreneurial people who are full of fantastic ideas and the energy to turn them into reality. Show us you have the enthusiasm, ambition and ability to make business happen for our clients and we’ll support you every step of the way as you build a rewarding career with our Company.

Submit a cover letter and resume to:

Nicole Wegienka

Vice President & Community Manager

nicole@nuvodesk.com

Put “YOUR NAME, Applicant for Sales Associate” in the subject line.

NuvoDesk is seeking a part time Director of Marketing to be an integral part of managing our website and keeping up our social media presence.

Position: Director of Marketing

 

Reports to: Vice President & Community Manager

Hours: Part Time (28-32 hours), Monday – Friday

 

Responsibilities include:

 

Website Development/Maintenance

  • Design, development and maintenance of company website
  • Create meta data for each page
  • Testing Pages On Multiple Browsers
  • Adding New Plugins
  • Backups, updates
  • Knowledge of CSS and HTML coding
  • Perform network system administration
  • Make technical and content edits across websites
  • Debugging and problem solving of our website

 

Digital Marketing

  • This position requires an experienced Google Adwords and Analytics specialist who can creatively and effectively manage and optimize PPC campaigns along with website content to generate maximum ROI.
  • Analyze, evaluate, and optimize performance of PPC campaigns
  • Perform Social Media Management
  • Create social media content research
  • Compile social media post planning documents
  • Schedule social media posts with Hootsuite
  • Conduct Campaign Tracking and Reporting

 

SEO

  • Utilize research tools to gather keyword targets, competitor information, website audit, and related research information
  • Utilize keyword research to determine optimization needs
  • Compile keyword mapping document and link keywords
  • Maintain changes document for on-page optimization
  • Optimizing Sites to Increase Speed and Ranking
  • Identify areas of site weakness or poor performance, and make suggestions to increase ranking
  • Help create SEO content including keyword research and analysis
  • Generate reports along with recommendations for improvements
  • Learn new technologies, techniques and industry trends related to Paid and Organic SEO

 

Graphic Design/Printing

  • Optimize document design for quality and reproduction
  • Assist in the design, development, editing/proofing, production and organizing of marketing materials, including ads, newsletters, mailers, catalogs, brochures, flyers, posters, banners, large-format signages like tradeshow graphics, presentation documents, forms, and other collateral materials.
  • Coordinate with Manager for media and content needs
  • Apply color management, color correction, trapping and image editing
  • Inspect files for problem areas, including fonts, image resolution and image registration
  • Re-engineer documents to migrate from offset to digital for printing
  • Creative use of color, layout, typography, text and images to create marketing pieces that satisfy both design and sales criteria


Sales/Marketing

  • Email marketing campaign
  • Tracking email campaign statistics and integrate in reporting
  • Create email/newsletter drafts for Manager review
  • Support Manager in initiating sales and marketing tactics
  • Go to marketing events to promote the practice and photograph event

 

Audio/Visual/Photography

  • Green Screen Photography
  • Knowledge of Adobe Photoshop, Illustrator and InDesign.
  • Shoot & edit video
  • Tech savvy in all audio/visual equipment

 

Ideal Candidate:

  • Must be a team player, hardworking, detail oriented, eager to learn, have a positive attitude, and have strong written and verbal communication skills.
  • We are looking for a candidate who owns the marketing process and does what it takes to create great content and maintain a strong company brand.
  • Ideal candidate will be a self-starter, innovative thinker, possess problem-solving skills, and demonstrated proficiency in digital marketing activities.
  • Applicant will have the mindset of developing the best digital marketing campaign and have a personal history of making company’s marketing strategies a reality.
  • Effectively work independently or collaboratively
  • Organization and time management skills. Ability to complete projects within scope and on deadline
  • Spot and troubleshoot issues.
  • Specialized training/education as required; graphic arts, imaging science or print technology, network or multiple operating systems
  • Proficient with digital marketing strategies including SEO, PPC, Social Media Marketing, email marketing, video marketing, and related marketing activities
  • Thorough understanding of tracking, statistics, and reporting for digital marketing activities.
  • Understand basic and advanced strategies for lead generation and business growth utilizing digital marketing techniques and activities
  • Understand the fundamentals of branding and marketing
  • Ability to identify quality issues in content creation, media development, and marketing activities
  • Ability to work with vendors to create content for promotions, advertising and social media with budgets

 

Requirements:

  • 2 years digital marketing experience
  • 2 years of SEO experience
  • 2 years of WordPress website development and coding
  • 1 year of graphic design experience
  • 1 year of photography and video productions experience
  • 1 year of sales and marketing experience

Submit a cover letter and resume to:

Nicole Wegienka

Vice President & Community Manager

nicole@nuvodesk.com

Put “YOUR NAME, Applicant for Director of Marketing” in the subject line.

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