Community Policy

Last Updated: December 18, 2024

The NuvoDesk Community Policy is designed to create and maintain a respectful, inclusive, and professional coworking environment for all members, guests, and staff.

This policy ensures that everyone can thrive in a space that promotes collaboration, productivity, and mutual respect. By adhering to these guidelines, NuvoDesk fosters a culture of positivity and accountability, making it a welcoming and supportive space for businesses of all sizes.

Respectful Behavior

Courteous Interactions

• All members, guests, and staff must engage with one another professionally, courteously, and respectfully.
• Collaboration and networking are encouraged, but interactions must always prioritize mutual understanding and professionalism.

Prohibited Conduct

🚫 NuvoDesk maintains a zero-tolerance policy for:

• Discrimination based on race, gender, religion, disability, sexual orientation, or any other characteristic.
• Harassment in any form, including verbal, physical, or visual conduct that creates a hostile or offensive environment.
• Threatening, intimidating, or deliberately disruptive behavior that interferes with others’ work or well-being.

Dress Code

👕 To maintain a professional environment, all members and guests must wear:

• A shirt, bottoms, and shoes in all common areas and private spaces at all times.
• Attire should align with a professional or casual professional standard appropriate for a coworking environment.

Reporting Misconduct

📢 Members and guests are encouraged to report any instances of disrespectful behavior or misconduct to NuvoDesk staff immediately. Reports will be handled confidentially and addressed appropriately.

Inclusivity

Commitment to Inclusivity

• NuvoDesk is dedicated to maintaining a workspace where all individuals feel valued, respected, and empowered to succeed.
• Diversity is celebrated, and an inclusive environment is actively fostered.

Member and Guest Responsibilities

All members and guests are expected to:
✅ Contribute to a welcoming and supportive environment.
✅ Respect and acknowledge the unique contributions of others.
✅ Refrain from language or actions that alienate or marginalize others.

Zero Tolerance for Exclusionary Behavior

🚫 NuvoDesk will not tolerate:

• Exclusion of others based on personal biases or prejudices.
• Derogatory comments or jokes about race, gender, religion, disability, or other characteristics.
• Intentional isolation or ostracism of fellow members or guests.

By embracing inclusivity, NuvoDesk ensures a collaborative and equitable space where innovation and growth can thrive.

Cleanliness and Maintenance

Member Responsibility for Shared Spaces

• Members must leave all shared spaces clean and orderly after use.
• Spills, crumbs, or messes must be cleaned immediately.

Kitchen and Dining Area Rules

• Food and beverages must only be consumed in designated dining areas.
• Plates, utensils, and cups must be rinsed and placed in the “DIRTY” dishwasher.
• Refrigerator items must be labeled with name and date; unlabeled/expired food is discarded every Friday.

Lounge and Shared Facility Use

• Eating is prohibited in lounge areas, phone booths, and shared desk areas.
• Furniture and shared equipment must be treated with care and returned to original placement after use.

Trash Disposal and Recycling

• Dispose of trash in designated bins.
• Break down large items before placing them in designated dumpsters.

Consequences for Non-Compliance

🚨 Members who repeatedly fail to maintain cleanliness may face:

• Cleaning fees
• Verbal warnings
• Other disciplinary actions as outlined in the Policy Violation enforcement guidelines

Noise Levels

Maintaining a Professional Atmosphere

• Keep noise levels low in all shared spaces.
• Avoid loud conversations, music, or disruptive noises in open workspaces.

Use of Designated Spaces

• Phone calls and virtual meetings must be conducted in phone booths, private offices, or conference rooms.
• Extended discussions should take place in conference rooms or collaboration areas.

Headphone Use

• Members using audio devices must wear headphones to avoid disturbing others.

Reporting Noise Disturbances

🔔 Members may address noise concerns courteously or report them to NuvoDesk staff.

Collaboration and Networking

Encouraging Collaboration

🤝 NuvoDesk promotes a collaborative culture where members can network, share ideas, and explore opportunities.

Respecting Time and Focus

🚫 Avoid interrupting members who are:

• Visibly engaged in work
• On calls or in meetings

Guidelines for Pitching Ideas or Services

• Members must seek consent before pitching business ideas, services, or products.
• Unsolicited promotions or aggressive sales tactics are prohibited.

Designated Networking Opportunities

🌟 NuvoDesk provides events, workshops, and networking opportunities for members to connect and collaborate.

Conflict Resolution

Addressing Disputes Professionally

• Members should handle disputes calmly and respectfully.
• Engage in open, professional dialogue to resolve conflicts.

Escalating Unresolved Conflicts

📩 If an issue cannot be resolved independently:

• Report the matter to NuvoDesk staff for mediation.
• Submit a conflict report via email to office@nuvodesk.com.

Potential Outcomes

⚖ Depending on the severity of the conflict, resolutions may include:

• Mediated discussions
• Warnings issued to involved parties
• Temporary suspension or membership revocation for repeated offenses

Use of Shared Resources

Fair Use of Resources

• Shared resources (printers, furniture, appliances) must be used fairly.
• Prolonged use of shared spaces is discouraged.

Proper Care of Equipment

🚨 Misuse or negligence (e.g., overloading appliances, tampering with printers) is prohibited.

Reporting Issues

• Report broken equipment immediately via email to office@nuvodesk.com or at the front desk.

Responsibility for Damages

• Members are liable for damages caused by improper use.

Accountability for Guests

Host Responsibilities

• Members are fully responsible for their guests’ behavior.
• Guests must comply with all NuvoDesk policies.

Consequences for Guest Violations

🚨 Hosting members face consequences for guest violations:
1️⃣ First Violation – Verbal warning
2️⃣ Second Violation – Written warning
3️⃣ Third Violation – Membership suspension or termination

Consequences for Policy Violations

Types of Disciplinary Actions

• Verbal warning (documented in the member’s account)
• Written warning via email
• Membership suspension or revocation for severe violations

Evaluation of Violations

Violations are evaluated based on:

• Severity of offense
• Frequency of violations
• Impact on other members and staff

Updates to the Policy

Right to Amend

• NuvoDesk reserves the right to modify this policy as needed.

Notification of Changes

🔔 Updates will be communicated via:
📧 Email to members
📌 Member Portal Announcement

By continuing to use NuvoDesk’s services, members agree to adhere to the updated policy.