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Printing Designed for Modern Professionals

Whether you’re finalizing a contract, printing marketing materials, or preparing documents for an important meeting, NuvoDesk offers high-quality, on-demand printing solutions to fit your needs. Our system ensures that printing is seamless and secure, allowing you to focus on your work without interruption.

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Step 1

Check Your Email

Once you become a NuvoDesk member, you will receive an email from PaperCut with:

  • Your Username & Password – Used to log in.
  • Your Identity Number (PIN Code) – Used to release print jobs.
Step 1

Step 2

Install the Printer on Your Device

Click the link below based on your device:

Step 2

Step 3

Choose the Right Printer

When printing, select the correct printer:

  • EastPrinter
  • WestPrinter

Select the one closest to you for the best experience.

Step 3

Step 4

Send Your Print Job

Ensure you are logged into PaperCut using your assigned credentials.

  1. Open your document.
  2. Press CTRL + P (Windows) or CMD + P (Mac).
  3. Select the correct printer (EastPrinter or WestPrinter).
  4. Adjust print settings:
    • Color or Black & White
    • Single-Sided or Double-Sided
    • Paper Size & Orientation
  5. Click Print – Your job is now in the queue.
Step 4

Step 5

Pick Up Your Print

  1. Go to the printer you selected.
  2. Enter your PIN Code on the touch screen.
  3. Select your document from the list.
  4. Press Print to release your job.

Your document is now printed.

Step 5

Troubleshooting & Support

Secretary using copy printer at reception counter to make report papers before checkup consultations. Woman receptionist working on healthcare appointments with forms at registration desk.

Having Issues?

Check out PaperCut’s step-by-step guide on how to install each version of the software:
Try these quick fixes if you experience issues:
  • Ensure your device is connected to NuvoDesk’s secure Wi-Fi network.
  • Restart your device and try printing again.
  • Check your account details and make sure your PIN Code is correct.
  • Confirm your print job was sent to the correct printer.

If you are still having trouble, our team is happy to assist!

Contact Us

Additional Printing Features

Secure Printing

All print jobs require PIN authentication, ensuring that only you can retrieve your documents.

Flexible Print Options

Choose between color or black & white, paper sizes, and double-sided printing to fit your needs.

Multiple Printer Access Points

Print from anywhere in NuvoDesk, with strategically placed printers for convenience.

For Android users, PaperCut also offers a Google Play app, which can be found here. Need a walk-through? The helpful videos below will guide you through the process.

FAQ: Frequently Asked Questions

How do I install the printer on my device?
Follow the Download & Install Printer section above, where links for Windows, Mac, and mobile devices are provided. If you need assistance, refer to our step-by-step guide or visit the front desk.

Yes! Our mobility printing feature allows you to print directly from your mobile device. Simply install the PaperCut app and follow the instructions.

If you forget your PIN Code, visit the front desk for assistance or check your original PaperCut setup email, where your login credentials were provided.
When sending your print job, select “Color Printing” in the print settings before finalizing your document.

Yes! Our printers support double-sided printing to reduce paper waste. Simply choose this option in your print settings.

Check the following:

  1. Ensure you selected the correct printer location (EastPrinter or WestPrinter).
  2. Confirm your document was successfully sent to the queue.
  3. Make sure your PIN Code is correct when retrieving your document.
  4. Ensure your device is connected to NuvoDesk’s Wi-Fi network.

You can cancel the job from your print queue before releasing it to the printer. If the document has already been printed, you will need to print the correct file separately.

Log in to the PaperCut portal (link provided in your setup email) to view your print usage, check your balance, and manage account settings.

Additional Support

Your printing support team is here.

  • During business hours: Visit us at the front desk for in-person assistance.
  • After hours: Email us at office@nuvodesk.com with any questions or comments.

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