Table of Contents

Guest Policy

Last Updated: December 18, 2024

NuvoDesk Coworking is committed to creating and maintaining a secure, professional, and productive environment. The Guest Policy establishes clear expectations and procedures for members and their guests, fostering safety, privacy, and a positive experience for everyone.

 

Guest Check-In Procedure

Daily Guest Access
  • Members are welcome to bring guests to NuvoDesk daily.
  • Guests may include business associates, visitors, family members, friends, or children.
  • All guests must adhere to NuvoDesk policies, and members are responsible for ensuring their guests comply with these rules.
Check-In Requirements
  • All guests must check in at the front desk kiosk upon arrival.
  • Required guest information includes:
    • First Name
    • Last Name
    • Email Address
    • Hosting Member’s Name
  • After check-in, guests must remain in the lobby until greeted by the hosting member.
Pre-Registration
  • Members can pre-register guests via the NuvoDesk Member Portal for a faster check-in process.
Failure to Check In
  • Guests who fail to check in will be asked to leave.
  • Repeated failures or policy violations may lead to consequences for the hosting member:
    • First Incident: Verbal warning documented in the member’s account.
    • Second Incident: Written warning issued via email.
    • Third Incident: Possible membership suspension or revocation.

 

Additional Notes on Guest Access

Compliance
  • Guests must follow all NuvoDesk policies and maintain a respectful demeanor throughout their visit.
Safety
  • Guests exhibiting inappropriate behavior or failing to comply with policies may be removed immediately.

 

Shared Desk Members

Guest Access Time Limit
  • Guests accompanying Shared Desk members may stay for up to 2 hours in the Shared Desk area.
Extended Stays
  • For guests staying longer than 2 hours, members must:
    • Purchase a Day Pass for the guest.
    • Book a Conference Room, which accommodates multiple guests.
  • Guests in a Conference Room do not require a Day Pass.
Usage Restrictions
  • Shared Desk memberships are not intended to provide free coworking access to guests.
  • Members must adhere to the guest time limits to maintain workspace integrity.

 

Children Under 14

Supervision Requirements
  • Children under 14 must be accompanied by an adult at all times while on NuvoDesk premises.
Unattended Children
  • Children cannot wait unattended in the lobby or any other part of the building for safety reasons.
Restroom Policy
  • Children under 14 must be escorted to the restroom by a parent or guardian.

 

General Guest Expectations

Accompaniment
  • Supervised Access – Guests must remain with their hosting members at all times during their visit.
Prohibited Areas for Unattended Guests
  • Guests are not permitted to be left unattended in the following spaces:
    • Shared Desk Area
    • Collaboration Space
    • Private Office Space
    • Conference Rooms
    • Video Production Room

 

Health and Safety

Illness Restrictions

🚫 Guests exhibiting any of the following symptoms are not permitted on NuvoDesk premises:

  • Coughing or wheezing
  • Fever of 100°F or higher
Professional Conduct
  • Guests must adhere to all NuvoDesk policies and maintain professional behavior.
  • Disruptive or inappropriate behavior may result in:
    • The guest being asked to leave.
    • Consequences for the hosting member (refer to the Community Policy for more details).

 

Building Security

Unauthorized Access

🚫 No Entry for Unknown Individuals

  • Members must not allow unknown individuals to enter the building.
  • All guests must follow the check-in process outlined in this policy.
Doors

🚪 Security of Entry Points

  • Front doors must remain closed and locked at all times.
  • Propping open doors is strictly prohibited as it poses a security risk to the NuvoDesk community.
Behavior

🚨 Guest Accountability

  • If a guest:
    • Becomes intoxicated
    • Displays inappropriate behavior
    • Violates NuvoDesk policies
    • They will be immediately removed from the premises.
Hosting Member Responsibility
  • The hosting member is accountable for their guest’s actions and any resulting consequences.

 

Violations of the Guest Policy

NuvoDesk enforces a three-strike policy for Guest Policy violations:

1️⃣ First Violation: Verbal warning documented in the member’s account.
2️⃣ Second Violation: Written warning sent via email, reminding the member of the Guest Policy.
3️⃣ Third Violation: Membership revocation initiated.

  • For corporate memberships, violations will be communicated to the primary account holder.

 

Conference Room Usage

For detailed guidelines regarding conference room usage and guest limits, please refer to the NuvoDesk Building and Access Policy.

 

Conclusion

By adhering to this Guest Policy, members contribute to maintaining a secure, welcoming, and professional environment for everyone at NuvoDesk.

 

Contact Information

For any questions, feedback, or requests related to our policies, please contact us:

📧 Email: office@nuvodesk.com
📞 Phone: (817) 775-7159
📍 Address:
NuvoDesk Coworking
2909 E. Arkansas Lane, Suite C
Arlington, TX 76010

For additional assistance or inquiries, you may also visit our member portal or contact us directly at office@nuvodesk.com.

Member Login
Member Login