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Event Space Policy

Last Updated: December 18, 2024

NuvoDesk Coworking provides Private Event Rooms for the exclusive use of members, guests, and staff to host meetings, workshops, or special events.

This policy outlines the terms, conditions, and expectations for booking and using these spaces to ensure a professional, clean, and respectful environment for all.

 

Booking and Payment Requirements

Advance Booking
  • Private Event Rooms must be booked through NuvoDesk Management with a minimum of 48 hours’ notice.
  • All bookings are subject to availability and processed on a first-come, first-served basis.

 

Payment in Advance
  • All Event Space bookings must be paid in full at the time of booking.
  • No reservations will be confirmed without full payment.

 

Non-Refundable Policy
  • All Event Space bookings are non-refundable.
  • If a booking is canceled, a credit may be applied to the member’s account at the sole discretion of NuvoDesk Management.
  • Refer to our Cancellation Policy and Credit Policy for more details.

 

Member Responsibilities

Membership Non-Transferable
  • Memberships and booked Event Space cannot be transferred between individuals or parties.
After-Hours Bookings
Eligibility for After-Hours Access
  • Full Access Members:
    • Members with 24/7 access privileges may book event spaces outside standard operating hours (Monday–Friday, 8:00 AM–5:00 PM).
    • Includes Shared Desk Membership and Private Office Membership.
  • Restricted Access Members:
    • Non-members and Virtual Mail-only members may only book spaces within standard hours if a staffing fee is applied.
Staffing Fees for After-Hours Bookings
  • A staffing fee applies for bookings made outside normal operating hours.
  • Fee amounts are determined by the duration and nature of the event.
Right to Refuse Bookings
  • NuvoDesk reserves the right to deny any after-hours booking at its sole discretion, with or without justification.
Responsibility for Guests and Property
  • The booking member must be present during the entire reservation period.
  • The member is responsible for the behavior and actions of all attendees, including any damage, theft, or loss of property during the event.

 

Cleanliness and Clean-Up

  • Members must leave the Event Space in the same condition as they found it.
  • Dispose of all food, drinks, and trash in the designated bins located in the Common Area Kitchen.
  • Failure to clean adequately may result in cleaning fees assessed by NuvoDesk Management.

 

Food and Beverage Guidelines

Food Restrictions
  • Hot foods are not allowed in Private Event Rooms to prevent damage.
  • Any food or beverages brought in must be handled carefully to avoid spills or stains.
Trash Disposal
  • All food, drinks, and trash must be removed immediately after the event.
  • Dispose of waste in the designated trash cans in the Common Area Kitchen.

 

Usage and Conduct Expectations

Respect for Others
  • Members and guests must respect the shared nature of the space.
  • Minimize noise and disruptions that could affect other NuvoDesk users.
Cancellations
  • Members are encouraged to cancel bookings if they no longer need the space.
  • Cancellations do not result in refunds.

 

Violation Policy

NuvoDesk enforces a three-strike policy for violations of the Event Space Policy:

1️⃣ First Violation – Verbal warning documented on the member’s account.
2️⃣ Second Violation – Written warning sent via email, along with a violation fee.
3️⃣ Third Violation – Membership revocation and another violation fee applied.

  • For corporate memberships, violations will be communicated to the primary account holder.

 

Damage and Cleaning Fees

Damage Fees
  • Members are liable for any damage caused to the Event Space, furniture, or equipment.
  • NuvoDesk Management will assess and charge fees based on repair or replacement costs.
Cleaning Fees
  • A cleaning fee may be charged if the Event Space is left in poor condition.
  • Fees vary based on the severity of cleanup required.

 

No Refund Policy

🚫 Non-Refundable Bookings

  • All bookings for Private Event Rooms are final and non-refundable, regardless of cancellation or non-use.

 

Contact Information

For any questions, feedback, or requests related to our policies, please contact us:

📧 Email: office@nuvodesk.com
📞 Phone: (817) 775-7159
📍 Address:
NuvoDesk Coworking
2909 E. Arkansas Lane, Suite C
Arlington, TX 76010

For additional assistance or inquiries, you may also visit our member portal or contact us directly at office@nuvodesk.com.

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